CALL HELPLINE

If you need help or suspect an incident of human trafficking is taking place in your area please call our FREE confidential helpline for advice:

0808 800 8001

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THE HELPLINE

HOW THE HELPLINE CAN HELP YOU

Our fully trained staff will primarily provide a listening ear and offer emotional support to those affected by human trafficking. We recognise that you may have no one else to talk to about what you are going through or how you are feeling.

 Some callers may be contacting us for the first time. We acknowledge how difficult that can be. You can contact us anonymously to discuss your feelings with a helpline worker who will offer non-judgemental, caring and empathetic support.

Helpline staff can advise you of what help is available from other agencies and/or charities but will never tell you what to do. Our aim is to let you know your options and support you in whatever you decide to do.

FAQ's

When is the helpline open?

Opening hours are Tuesdays and Thursdays 6-10pm and Wednesdays and Fridays 10am-2pm. The helpline is closed on Bank Holidays.

Who is the helpline for?

Invisible Traffick helpline is for:

Someone who thinks they may be a victim of human trafficking or modern slavery to access help and support.

Anyone who has concerns that someone in their community is being trafficked, to call and report this information.

How can the helpline help?

The helpline primarily provides a listening ear and emotional support to those affected by human trafficking. We recognise that you may have no one else to talk to about what you are going through and how you are feeling.

 Some callers may be contacting us for the first time. We acknowledge how difficult that can be. You can contact us anonymously to discuss your feelings with a helpline worker who will offer non-judgemental, caring and empathetic support.

Helpline staff can advise you of what help is available from other agencies and/or charities but will never tell you what to do. Our aim is to let you know your options and support you in whatever you decide to do.

If calling with information that someone maybe a potential victim of human trafficking, we can offer support in raising these concerns with the PSNI or pass on the relevant information on your behalf. Again, this can be done anonymously.

Are calls to the helpline confidential?

Calls to the helpline are confidential. You can choose to remain anonymous or use a pseudonym, you do not have to provide an address or telephone number. However, if you do give us identifying information and we are concerned that you or a child is at serious risk or a criminal offence has been committed, we will have to pass on that information to the appropriate agencies.

What if English is not my first language?

Invisible Traffick Helpline offers the assistance of an interpretation service. The helpline worker can provide a three way conversation so that the caller can speak to the helpline worker through an interpreter. 

Is the helpline free to call?

The number is free to call from all landlines and UK mobile phone, including pay-as–you–go.  You do not have to have any credit or call allowance on your plan to call us.

Will the number show on my phone bill?

No, the 0808 800 8001 number will not show up on your phone bill.

Will the helpline ever call me back?

The helpline will not call you back unless you can provide your number and guarantee a safe time for us to do so.

For further information please feel free to call the helpline on 0808 800 8001.

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